Presbyterian myPRES2.30.0 - App Store
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Publisher Description
Manage your coverage and care on-the-go with the Presbyterian Health Plan mobile app. The myPRES app, is a secure personalized connection for patients and members to manage your health.
With the myPRES APP you can:
-Access care easily
-Find a doctor when you need one
-View and track health claims
-Always have your health card ready with a digital version on your app
-Communicate securely with health plan experts for quick answers to your questions on benefits, care coordination, billing, and more.
Version History This update makes it easier to manage your care on the go with quick access to bill pay from navigation, updated pharmacy benefit details, and a smoother registration and sign-in experience. We also improved provider search tools for behavioral health and enhanced accessibility for screen readers and navigation. 2.30.0 Sep 29 We've improved sign-in and verification experiences, fixed issues that could interrupt access to Benefits, Bills and Claims, and Health and Wellness links, and resolved problems with viewing ID cards. We also improved keyboard accessibility, updated pharmacy information for eligible members, and simplified Contact Info for patient-only accounts. 2.29.0 Aug 26 This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app 2.28.0 Jul 29 We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025
About Presbyterian myPRES
The company that develops Presbyterian myPRES is Presbyterian Healthcare Services. The latest version released by its developer is 2.30.0.
To install Presbyterian myPRES on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-15 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Presbyterian myPRES as malware if the download link is broken.
How to install Presbyterian myPRES on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Presbyterian myPRES is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Presbyterian myPRES is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 2.30.0
posted on 2026-10-15
Version History This update makes it easier to manage your care on the go with quick access to bill pay from navigation, updated pharmacy benefit details, and a smoother registration and sign-in experience. We also improved provider search tools for behavioral health and enhanced accessibility for screen readers and navigation. 2.30.0 Sep 29 We've improved sign-in and verification experiences, fixed issues that could interrupt access to Benefits, Bills and Claims, and Health and Wellness links, and resolved problems with viewing ID cards. We also improved keyboard accessibility, updated pharmacy information for eligible members, and simplified Contact Info for patient-only accounts. 2.29.0 Aug 26 This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app 2.28.0 Jul 29 We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025
version 2.30.0
posted on 2026-10-01
Version History This update makes it easier to manage your care on the go with quick access to bill pay from navigation, updated pharmacy benefit details, and a smoother registration and sign-in experience. We also improved provider search tools for behavioral health and enhanced accessibility for screen readers and navigation. 2.30.0 1d ago We've improved sign-in and verification experiences, fixed issues that could interrupt access to Benefits, Bills and Claims, and Health and Wellness links, and resolved problems with viewing ID cards. We also improved keyboard accessibility, updated pharmacy information for eligible members, and simplified Contact Info for patient-only accounts. 2.29.0 Aug 26 This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app 2.28.0 Jul 29 We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025
version 2.29.0
posted on 2026-09-24
Version History We've improved sign-in and verification experiences, fixed issues that could interrupt access to Benefits, Bills and Claims, and Health and Wellness links, and resolved problems with viewing ID cards. We also improved keyboard accessibility, updated pharmacy information for eligible members, and simplified Contact Info for patient-only accounts. 2.29.0 Aug 26 This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app 2.28.0 Jul 29 We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025 -New Chat with Us
-Updated Fonts for uniformity
-Improved error handling
-New Feedback tool 2.12.0 03/21/2025
version 2.28.0
posted on 2026-08-21
Version History This update makes it easier to sign in and manage your account with improved verification, clearer security guidance, and more accurate information about ID cards and account features. We also enhanced accessibility, refreshed content, and streamlined navigation to help you find what you need more easily across the app 2.28.0 Jul 29 We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025 -New Chat with Us
-Updated Fonts for uniformity
-Improved error handling
-New Feedback tool 2.12.0 03/21/2025 -Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
-Updated Personalization Rules: Tailored experiences designed to meet your individual needs
-New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.11.0 02/21/2025
version 2.27.0
posted on 2026-07-24
Version History We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 Jun 24 Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025 -New Chat with Us
-Updated Fonts for uniformity
-Improved error handling
-New Feedback tool 2.12.0 03/21/2025 -Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
-Updated Personalization Rules: Tailored experiences designed to meet your individual needs
-New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.11.0 02/21/2025 bug fixes and accessibility enhancements. 2.10.10 02/07/2025
version 2.27.0
posted on 2026-06-29
Version History We fixed an issue where canceling sign-in showed an error instead of returning to the sign-in screen. We improved navigation, labels, and screen reader support so it’s easier to move through claims, documents, and other pages. We also fixed missing ID card details in Spanish, added clearer messages when leaving to MyChart, and improved loading and sorting in documents. 2.27.0 4d ago Improvements to Multifactor Authentication. 2.26.2 Jun 9 Multifactor authentication support
Message Center to app return fix. 2.26.1 May 29 We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025 -New Chat with Us
-Updated Fonts for uniformity
-Improved error handling
-New Feedback tool 2.12.0 03/21/2025 -Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
-Updated Personalization Rules: Tailored experiences designed to meet your individual needs
-New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.11.0 02/21/2025 bug fixes and accessibility enhancements. 2.10.10 02/07/2025
version 2.26.0
posted on 2026-05-27
Version History We've made improvements to give you a better experience with the myPRES Member Connect app:
• Improved login reliability – Fixed an issue where the app could default to inactive coverage when active coverage is available, and reduced loading times after login.
• Language switching fix – Resolved a spinning circle that could appear when switching your language preference.
• Digital Filing Cabinet updates – Your documents now display fully, and we've streamlined the date filter for easier browsing.
• Pharmacy updates – Updated pharmacy benefit information for UNM and SONM members transitioning to Express Scripts.
• Accessibility improvements – Enhanced keyboard navigation and screen reader support across multiple pages including Prior Authorization details, Health & Wellness, and claims pages.
• Account verification – Added an enhanced email verification process when accessing My Account for improved security. 2.26.0 May 13 Finding your documents and ID card is now easier, with documents sorted newest first and clearer messages that help prevent duplicate ID card requests. We made language and accessibility improvements across the app, including better screen reader support, keyboard navigation, and clearer labels. Provider search and profiles were cleaned up for more consistent images, filters that work as expected, and clearer results. 2.25.0 Apr 8 We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients. 2.24.0 Mar 12 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.23.0 Feb 13 We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily. 2.22.0 Jan 23 We made several updates to myPRES Member Connect to make it easier to use and to help members get the support they need. These updates include:
-A new help form for Spanish-speaking members, making it easier for them to get assistance.
-Improved support for screen readers and simpler navigation, so more people can use the app comfortably.
-Faster page loading, helping members find what they need more quickly.
-A new link for Health Plan Marketplace members to make bill payments, making it simpler to manage their payments.
-A new “Tap to Dial” button on the member ID card, allowing members to call for help with one touch.
-We fixed an issue where some members saw a message saying their plan was not active, even when it was. The app now checks both the start and end dates of a plan, so the correct plan shows up.
These improvements help all members manage their health with more confidence and ease. 2.21.0 12/12/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Added a new Provider Directory content
-Improved screen reader support and navigation
-Faster access to pages
-Added new link for Ambulance bill pay
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.20.0 11/21/2025 This update introduces key enhancements to accessibility, support, and user experience within myPRES Member Connect.
What’s New
• Added a new Pharmacy Services page
• Improved screen reader compatibility and navigation
• Increased page load performance for faster access
• Introduced survey feedback options and updated contact tools
These improvements support a more inclusive, responsive, and personalized experience for all members. 2.19.1 10/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-New location for the Live Chat feature
-Added a Find a Provider icon main dashboard
-Update to the Spanish translation process
-Optimized dashboard and menu layout
-Improved response times to backend processes
These updates help ensure all users can engage with their health journey confidently and easily. 2.18.0 09/18/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.2 08/24/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.1 08/23/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.17.0 08/21/2025 We’ve made important updates to enhance accessibility and simplify your experience.
Improved Language Support: We've removed English-only content from the app’s codebase, making it easier to deliver updates in multiple languages. This helps us provide a more inclusive and responsive experience for all users.
Simplified Virtual Care Access: The virtual care landing page now includes all available service options and direct links, making it easier for members and patients to find and access the care they need. 2.16.0 07/24/2025 We made optimized accessibility myPRES Member Connect to deliver a more personalized experience.
This update includes:
-Screen reader support and navigation
-Dashboard and menu layout
-Pharmacy Benefit Manager information
-Language translation functionality for Spanish speakers
These updates are intended to provide all users with the abilities needed to engage in their health journey with greater ease of use. 2.15.1 06/30/2025 • Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
• Updated Personalization Rules: Tailored experiences designed to meet your individual needs.
• New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.14 05/20/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect. This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
-Corrected issue with the Provider Directory resource
These updates help ensure all users can engage with their health journey confidently and easily. 2.13.1 04/22/2025 We’ve made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
-Improved screen reader support and navigation
-Faster access to Live Chat and virtual care options
-Clearer registration and verification steps
-Optimized dashboard and menu layout
-Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily 2.13.0 04/17/2025 bug fixes for better user experience 2.12.2 04/08/2025 bug fixes for user experience 2.12.1 04/06/2025 -New Chat with Us
-Updated Fonts for uniformity
-Improved error handling
-New Feedback tool 2.12.0 03/21/2025 -Improved Accessibility: Enhanced navigation for user utilizing the voiceover functionality
-Updated Personalization Rules: Tailored experiences designed to meet your individual needs
-New Virtual Urgent Care Functionality: Rolling out improved capabilities for more efficient care 2.11.0 02/21/2025 bug fixes and accessibility enhancements. 2.10.10 02/07/2025 -Hotfix for Message Center email verification 2.9.1 01/06/2025 -Technical enhancements 2.9.0 12/11/2024 -Improved accessibility/screen reader focus on login and registration page
-New native page for UniteUs Assistance Request Form
-Technical refinements on Contact Information page and accumulator features/page
-Improved mobile app user experience so it’s in further parity with the myPRES Web experience
-Multiple cosmetic bug fixes 2.8.0 11/22/2024
version 2.24.0
posted on 2026-03-12
We’ve made improvements to help you get what you need more easily. You’ll find easier access to your documents, clearer messaging when items aren’t available, improved Spanish‑language support, better accessibility with screen readers and keyboards, and simpler search and navigation. We regularly make updates to improve the app and support a smoother experience for members and patients.
version 2.23.0
posted on 2026-02-13
We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily
version 2.22.0
posted on 2026-01-23
We have made key improvements to enhance accessibility, streamline support, and deliver a more personalized experience in myPRES Member Connect.
This update includes:
• Improved screen reader support and navigation
• Updated pages for Spanish Translation
• Improved processing time and data delivery
• Improved design for member assistance pages
• Support for survey feedback and updated contact tools
These updates help ensure all users can engage with their health journey confidently and easily.
Disclaimer
Official App Store Link
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